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Family Helpline 
Monday-Friday from 9 a.m. to 6 p.m.
If unavailable, callers can leave a voicemail and an attorney will respond to you within one business day. We do have the ability to speak with callers in languages other than English. 

Helps families who are involved with CPS or who are seeking to address a child safety issue.


The Family Helpline provides free legal information and education regarding the Child Protective Services system (including but not limited to what the law says, what a person’s rights are, how a CPS case works, and other legal processes available to keep a child safe).  All Family Helpline services are provided over the phone and every call to the Family Helpline is directly answered by attorneys experienced in CPS matters.  We can speak to anyone who has a connection to a child with a Texas CPS situation, regardless of a caller’s income and whether or not there is a current open CPS case.  Please note that we do NOT provide legal advice, direct representation, or an attorney-client relationship, although we may be able to provide additional resources for these types of services.

Crime Victims

Monday through Friday from 8:00 AM to 5:00 PM. 
Provides free direct legal representation and referrals to victims of violent crime and provides education
about crime victim’s rights. If you are a victim 
of -- or feel you may be at risk of -- domestic violence, sexual
abuse or assault, stalking, cyber-stalking, or any other form of violent crime, we can offer you legal advice,
safety planning, 
pro se (self-representation) assistance, and legal representation. We also assist victims with
applying for crime victim compensation claims.  If you call and get our voicemail and feel safe receiving a
return phone call, please leave your name, phone number, and/or email address. If you do not feel safe with
us returning your call, please try calling again during our hotline's hours. 
All survivors of a violent crime
or sexual assault can receive services.

Health Law Legal Issues

Leave your name, number, the best time to return your call, and a brief description of your legal matter.

The Health Law Program was specifically created to respond to the growing need for legal assistance with
healthcare issues. Provides free legal services to Texans with modest incomes that have questions regarding
healthcare issues.  Can answer your questions about Medicare, Medicaid, Family and Medical Leave Act
(FMLA), healthcare coverage after employment, denial of treatment, and end of life planning and directives. 
Most clients of  the Health Law Program must have incomes at or below 125% of the Federal Poverty
Level.  However, clients who have Medicare-related legal questions or issues may have incomes
up to 150% of the Federal Poverty Level and still qualify.  If you are unsure, contact the and they will
help you figure out if you're eligible. And even if you're not eligible for this particular program,
we can refer you to other organizations that may be able to help. 

Texas Kincare Taskforce

The Texas Kincare Taskforce finds services that help grandparents, aunts, uncles, and elder siblings who are raising minors (with neither parent being in the home). We refer you to sources of on-going assistance. 


This project provides access to free legal counseling to address questions and legal issues that come up when you're caring for a relative. We supply caregivers with legal tools and advice to navigate the healthcare, human services, and school systems for minors in their care.

Legal Hotline For Texans

800-622-2520, Option 3

We receive a heavy volume of calls. If you get our voicemail, please give your name, phone number including area code, address, a brief description of your problem, and the best time for us to call you back. You may leave more than one phone number.

If you are 60 years of age or older and your income is not more than 125% of the federal poverty income limit and your assets are limited, Hotline attorneys can give you free counsel and advice by phone, point you to free legal forms, or refer you to government, non-profit or other free resources that can help.


If you meet the age, income, and asset criteria described below, a hotline attorney can provide counsel and advice regarding certain non-criminal law matters. Please keep in mind that the Legal Hotline for Texans provides counsel and advice. We cannot draft documents, engage in negotiations with third parties, or go to court. The counsel and advice can concern the civil legal matters listed below. Although the list below is not exhaustive, it is a list of matters on which callers often have needed the counsel and advice of an attorney of the Legal Hotline for Texans.


  • Wills

  • Advance Directives

  • Power of Attorney

  • Guardianship

  • Home Ownership and Real Property Issues

  • Private Landlord/Tenant Issues (for the tenant)

  • Divorce, Custody, Visitation

  • Medicaid

  • Medicare

  • Consumer Issues (Bankruptcy, Collection and Repossession Issues, Contracts)

  • Food stamps (SNAP), SSI, Social Security, and other Public Benefits Issues

Through counsel and advice, the attorneys of the Legal Hotline for Texans will ascertain relevant facts, exercise judgment in interpreting the particular facts presented by the client, and apply the relevant law to the facts presented. The attorneys are able to answer the legal questions asked and will counsel the client concerning their legal concern. Put your mind at ease by knowing your rights. 

Transactional Legal Assistance

512-637-6752 or toll-free at 1-800-622-2520

Due to our heavy call volume, you may receive our voice mail. Please leave your name, phone number (including area code), and a brief description of your situation. We will return your call as quickly as possible.

The Transactional Legal Assistance attorneys prepare: Transfer on Death Deeds for Texas property owners who wish to transfer their real property to heirs without the need for probate;  general durable powers of attorney for those wishing to designate another person (agent) to assist in the handling of their financial affairs; occupational driver’s licenses if one was lost due to a DWI or other traffic violation; and expunction or nondisclosure for those who wish to clear or seal a criminal record to more easily qualify for housing and employment.

There is no charge for our services to income-eligible Texans.  To receive free services, you must be a Texas resident and have a household income at or below 125% of the Federal Poverty Guidelines. If you are unsure, contact us and we will help you figure out if you're eligible. And even if you're not eligible for this particular program, we can refer you to other organizations that may be able to help. 

Legal Aid for Veterans and Their Families


512-637-5419 ext. 126

Veterans treatment courts act as a "one-stop shop," linking veterans with the programs, benefits, and services they have earned. We're one of those services.  We serve low-income veterans, their spouses, their dependents, and the surviving spouses of deceased veterans.


Consumer rights, landlord/tenant issues, contracts, foreclosure, wills and estates



Disability appeals and discharge upgrades


Family Law

Child support, visitation rights, and divorce has free legal forms and information for Texans. It explains the law on issues that affect
low-income Texans and provides a free consultation with attorneys through its live-chat function. To get
free legal advice through the live-chat function, users must qualify for that service. Live-chat attorneys
will ask short intake questions to see whether a user qualifies. also has a directory
and search function where users find their local legal aid offices and pro bono services near them.



Department of Aging and Disability Services (DADS)


The Department of Aging and Disability Services was created to administer long-term services and support for
aging people who have cognitive and physical disabilities. DADS also licenses and regulates providers of
these services, and administers the state’s guardianship program.


Texas Health and Human Services



Area Agencies on Aging (AAA)

The Area Agencies on Aging (AAA) provide services to help older Texans, their family members,and
caregivers. They provide information and help obtain services and benefits that affect older
Texans like Medicare application, locating accessible housing, and assisted living facilities.

Each Area Agency on Aging may provide different services.Services are provided to people ages
60 and older and are targeted to those with the greatest economic and social need. Particular
attention is paid to people with low-incomes, older people who belong to minority groups, and
older people residing in rural areas. In addition, family members and other caregivers may
receive information and services on behalf of an older person they care for.


Area Agencies on Aging Directory


Adult Protective Services (APS)


Adult Protective Services is responsible for investigating abuse, neglect, and exploitation
of adults who are elderly or disabled and reside in the community or within certain
state-run facilities.


Texas Department of Family and Protective Services


State benefit programs help people with little or no money who are in need. You can learn
about SNAP Food Benefits, TANF Cash Help, Healthcare, Support-Services, and WIC Food Benefits.


Texas Veterans Commission


The Texas Veterans Commission aggressively advocates for Texas veterans, their families,
and survivors. They provide quality service through nine program areas: Claims
Representation and Counseling, Veterans Employment Services, Veterans Education,
Communications and Veterans Outreach, Veteran Entrepreneur Program, Health Care
Advocacy, Veterans Mental Health Program, Women Veterans Program, and the
Fund for Veterans’ Assistance.


Texas Veterans Commission