GLOWS cannot open and operate without the assistance of volunteers. No experience needed, and we provide all training.
GLOWS runs two seasonal programs that both depend on volunteers: a Cooling Station during dangerous summer heat and an overnight Warming Station during dangerous winter cold. No special experience is required. Friendly, dependable volunteers are always welcome, and we provide all training. Because activations depend on the weather, opportunities are usually scheduled with just a few days' notice. Signing up does not obligate you to serve on every activation day. It simply lets us reach you when help is needed.
Cooling Station (Summer)
A safe, air-conditioned space during dangerous heat
GLOWS operates a Cooling Station during periods of dangerous heat to provide a safe, air-conditioned space for individuals experiencing homelessness and others vulnerable to extreme temperatures. The station is activated when the National Weather Service forecasts a heat index of 100°F or higher, and offers relief from the heat, water and light refreshments, and a welcoming place to cool down safely.
What volunteers do
- Set up the Cooling Station before guests arrive
- Greet and welcome guests
- Organize and distribute water, snacks, and light refreshments
- Restock supplies throughout the day
- Assist with light cleaning and organization
- Help with end-of-day cleanup and breakdown
Volunteer shifts
You may sign up for one shift or serve the full operating period based on your availability.
Location: The Salvation Army · 451 W. Avenue D, Garland, TX 75040
When: Days the National Weather Service forecasts a heat index of 100°F or higher.
Why it matters
Extreme heat is one of the deadliest weather hazards in Texas. Access to a cool indoor space, drinking water, and basic supplies can help prevent heat-related illness and save lives. By volunteering with the GLOWS Cooling Station, you help provide comfort, safety, and dignity to neighbors seeking relief during dangerous weather.
Warming Station (Winter)
Overnight shelter during dangerous winter cold
Most of our warming station volunteers help check in individuals and families as they arrive, direct them to cots and blankets, help set up cots, keep everyone safe and following the rules, and answer questions. Don't worry if you can't attend a training class before we open. We'll have you come in early to walk through everything. The work is not hard, and someone will show you what to do when you arrive.
Ways to help
Set up & tear down
Unload cots, dog crates, and supplies from our storage trailer (around 7:00 p.m. the day before we open), help set up the gym before guests arrive, and return everything to the trailer once we close.
Prepare & serve meals
Help prepare and serve supper at 6:30 p.m. on activation evenings and breakfast at 6:30 a.m. the next morning.
Check-in & monitoring
Welcome guests, direct them to cots and blankets, help keep the warming station safe, and answer questions throughout the shift.
Laundry
Wash blankets after we close. We reimburse you for detergent and laundromat costs.
Bus assistant
Ride along during evening pickup and morning drop-off so the driver can focus on driving safely.
Overnight shift schedule
It takes about 14 people to cover a full overnight period. We have 3 teams of volunteers who rotate shifts. Each shift is about 4 hours. If we stay open the next day, we'll need additional volunteers for the day shift.
4 people
5:30 p.m. – 9:45 p.m.
Registration
3 people
9:30 p.m. – 1:45 a.m.
Monitor
3 people
1:30 a.m. – 5:45 a.m.
Monitor
4 people
5:30 a.m. – 8:45 a.m.
Monitor & guest exit
How it works
1
When the forecast looks like we may open, we send a "Warning" email so you can watch for notification. It includes a sign-up link, so please go ahead and sign up for shifts so we can cover every slot.
2
Once we decide whether to open, you'll get a notification email, usually about two days before a possible activation. If we open, you'll be reminded to show up for your shift. If we decide not to open, you'll be told not to come in.
3
Texas weather changes fast, so we ask volunteers to stay flexible and prayerfully consider filling any open shift. We need every shift covered to remain open.
Tip: Add your cell number when you sign up and we can reach you quickly by text. Mandatory training is provided, and trained staff are on site at the start of each shift to go over procedures and answer questions.
Thank you for helping those who truly need our help to survive dangerous weather conditions.